By accessing and using Johukum, you agree to the following terms and conditions.
1. User Registration
Users must provide accurate and complete information while registering and using the platform.
2. Service Bookings
Johukum acts as a platform connecting customers with service providers. Service availability may vary depending on location and provider availability.
3. Payments
All service payments must be made through the payment methods provided within the application.
4. Cancellation Policy
Users may request cancellation of a booking subject to service provider availability and booking status.
Johukum reserves the right to approve or reject cancellation requests based on operational requirements and service conditions.
5. Refund Policy
Approved refunds are processed manually by the Johukum support team.
Refunds may take up to 3 business days to be initiated after approval.
The time taken for the refunded amount to reflect in the customer’s account may vary depending on the payment provider or bank.
Refund requests are subject to review and approval by Johukum.
Any applicable taxes, convenience fees, or third-party charges may be non-refundable where permitted by law.
6. User Responsibilities
Users agree not to:
Provide false information
Misuse the platform
Engage in fraudulent activities
Violate applicable laws
7. Limitation of Liability
Johukum shall not be liable for indirect, incidental, or consequential damages arising from the use of the platform or services.
8. Account Suspension
Johukum reserves the right to suspend or terminate user accounts that violate these terms.
9. Modifications
Johukum may modify these Terms and Conditions at any time. Updated terms will become effective upon publication.
10. Contact Information
For support or legal inquiries:
Email: info.johukumservices@gmail.com
Phone: +91 7878189144
